Category Archives: Uncategorized

UX failures: A BOTTOM TEN LIST

By Robert R Glaser, UX Architect I make mistakes. Some of my greatest successes, in fact, most of them, all came from lessons learned. It would almost seem that any success that didn’t come from failure came from luck. For … Continue reading

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The sitcom logic approach to failure.

By Robert R Glaser UX designer and architect. This is an issue that seems omnipresent in many businesses save for a miniscule percentage. It is often replaced by a bulldozer approach or worse a decision based on a random guess … Continue reading

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Correctly Dealing with 5% Use-case

I have noticed a common myopic view of the handling of edge cases around +-5% use-cases features (those features that are addressed by only 5%, give or take of users. These can be outlier, expert users, or special situation users … Continue reading

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Correcting perspectives in UX design

There are several factors that guide the UX that are accepted. Its effectiveness (simplicity, ease, and functionality.) Its lack of obtrusiveness (it gets your attention based on criticality or “on demand” need.) Its implementation of accepted technology vs. new technology … Continue reading

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Honesty in UX

By Bob Glaser, UX Architect One of the great inefficiencies in UX design comes from the various forms of lack of honesty. This happens in both individual design and collaborative design. I chose that wording because dishonesty implies intent while … Continue reading

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