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Author Archives: rrglaser
To Use Generative AI Or Not To Use Generative AI
by Bob Glaser, UX Architect, Strategist, Voice and AI Interaction Design Generative AI is best used when you need to quickly generate creative content, brainstorm ideas, automate repetitive writing tasks, or summarize large amounts of information. It’s particularly effective for … Continue reading
Posted in Generative AI
Tagged AI, artificial-intelligence, chatgpt, Generative AI, llm, RAG LLM, technology, UX, UX Design
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UX, Technology, and the Demographics of Age.
By Bob Glaser For over twenty years, I have been fascinated with how people use and interact with technology. I constantly observe the usage patterns, intensity and behaviors of individuals and frequently make note of it. Since it is anecdotal … Continue reading
Posted in Uncategorized
Tagged age, demographics, empathy, generations, product-design, technology, user-experience, user-research, UX
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Real vs. realistic: The subtle but important problems of generative AI systems.
by Bob Glaser, UX Architect, Strategist, Voice and AI Interaction Design “This was from an earlier version of Dall-E. The prompt was: “a doll with a sad face at a carnival.” At this point March 2023, faces and hands were … Continue reading
Posted in Uncategorized
Tagged AI, artificial-intelligence, chatgpt, Design, ethics, llm, machine-learning, stable-diffusion, strong-ai, technology, UX
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Award winning UX is good for the ego but may have little financial ROI.
by Bob Glaser, designing user experiences since before they were called user experiences. When I first started out as a designer, there was a tremendous effort in time and resource that was focused on having designs that are award winning. … Continue reading
Safety, UX, and when Users are responsible.
By Bob Glaser, UX Architect Areas of safety in UX Design There are 3 generalized ways to classify safety in the realm of UX design requirements. It can be defined by determining if: The mechanism of safety is part of … Continue reading
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Tagged AI, artificial-intelligence, privacy, security, technology
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Generative AI may be the Desktop Publishing revolution of our time. (That’s not a good thing!)
By Bob Glaser The ubiquity of Generative AI doesn’t need to be pointed out as anyone with a smartphone is aware of it. As of June 2023, ChatGPT has had over 1.6 billion visits. When you add Bard, and Stable … Continue reading
UX failures: A BOTTOM TEN LIST
By Robert R Glaser, UX Architect I make mistakes. Some of my greatest successes, in fact, most of them, all came from lessons learned. It would almost seem that any success that didn’t come from failure came from luck. For … Continue reading
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The sitcom logic approach to failure.
By Robert R Glaser UX designer and architect. This is an issue that seems omnipresent in many businesses save for a miniscule percentage. It is often replaced by a bulldozer approach or worse a decision based on a random guess … Continue reading
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Why we should be removing ‘democracy’ from Design Thinking (and maybe Agile/Scrum processes too.)
This common error, is taking potential solutions and voting on them. The problem with this approach, is that it tends to cast the base concepts out the window in order to determine a solution. Continue reading
Posted in Agile, Design Thinking, MVP, Scrum, UX Strategy
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Correctly Dealing with 5% Use-case
I have noticed a common myopic view of the handling of edge cases around +-5% use-cases features (those features that are addressed by only 5%, give or take of users. These can be outlier, expert users, or special situation users … Continue reading
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UX with forays into Science, Technology and Arts 